MAXXWILL - REFUND POLICY

Policy  - No Refund Policy

Effective Date: 20^th April 2025

Thank you for using “MAXXWILL” application. By purchasing, subscribing to, or using our services, you agree to the terms outlined in this No Refund Policy.

1. General Policy

All purchases made on the MAXXWILL Domain owned by Aquarelle Infotech Solution Services Private Limited  application are final and non-refundable. 

Once a payment is processed, no refunds, cancellations, or exchanges will be provided for any product, service, or subscription under any circumstances.

2. Non-Refundable Items

1. Subscription fees is one time payable, including automatic renewals and prorated charges

2. One-time purchases or upgrades This policy applies to, but is not limited to, the following:

   • Subscription fees 

   • One-time purchases or upgrades

   • Digital content, such as reports, templates, or downloadable materials

   • In-app purchases or virtual goods

   • Contract & Agreement 

   • Support and Transfer services 

   • Service fees associated with transactions

   • Promotional or discounted purchases

   • Custom services, personalized solutions, or special-order items

3. No Refund After Payment

Subscription charges, including automatic renewals, are strictly non-refundable. Users are responsible for canceling their subscription before the next billing cycle to avoid additional charges. Once payment has been successfully processed, users will not be eligible for any refund, regardless of usage, dissatisfaction, or a change of mind. We encourage users to thoroughly review their purchase before making a payment.

4. Exceptions

Refunds will only be considered under the following exceptional circumstances:

• Unauthorized or fraudulent transactions (subject to verification)

• Duplicate payments due to a technical error

• Failure to deliver the service as promised due to an internal issue

In such cases, users must submit a request within [15] days of the transaction by contacting [support email – care@maxxwill.com /contact on +91 77009 18755] with relevant details. Refund requests will be reviewed at the sole discretion of Aquarelle Infotech Solution Services Private Limited.

5. Subscription Cancellations

Users may cancel their subscription at any time to avoid future charges. However, cancellation does not entitle the user to a refund for any previous payments. The service will remain active until the end of the current billing period.

6. Chargebacks & Disputes

If a chargeback or dispute is filed against a legitimate transaction, Aquarelle Infotech Solution Services Private Limited. reserves the right to suspend or terminate the user’s account and deny future services. Users are encouraged to contact our support team before initiating a chargeback.

7. Fraud Protection & Misuse Prevention

Aquarelle Infotech Solution Services Private Limited. is committed to protecting its customers from fraud and unauthorized transactions. To ensure a safe and secure experience, we implement the following measures:

1. Users must only make purchases through official Maxxwill - Aquarelle Infotech Solution Services Private Limited, platforms and authorized payment channels.

2. Any unauthorized or suspicious transactions should be reported immediately to [support email – care@maxxwill.com /contact on +91 77009 18755] 

3. Aquarelle Infotech Solution Services Private Limited, will not be responsible for any losses incurred due to fraudulent third-party activities misusing our name.

4. Legal action may be taken against individuals or entities found impersonating, misusing, or fraudulently representing our company - Aquarelle Infotech Solution Services Private Limited.

5. Company personnel will never request payments, personal information, or favors outside of official transactions. If you receive any such requests, please report them immediately. 

6. Aquarelle Infotech Solution Services Private Limited, is committed to protecting its customers from fraud and unauthorized transactions. To ensure a safe and secure experience, we implement the following measures:

7. Users must only make purchases through official Aquarelle Infotech Solution Services Private Limited and our brand “Maxxwill”, platforms and authorized payment channels.

8. Any unauthorized or suspicious transactions should be reported immediately to [support email – care@maxxwill.com /contact on +91 77009 18755].

Changes to Policy

Aquarelle Infotech Solution Services Private Limited reserves the right to update or modify this No Refund Policy at any time. Users will be notified of any significant changes via email or through in-app notifications.

By continuing to use our application, you acknowledge that you have read, understood, and agreed to this No Refund Policy.

For any queries or concerns, please contact [support email – care@maxxwill.com /contact on +91 77009 18755].

For More information – Kindly contact our office 

Aquarelle Infotech Solution Services Private 

611, Lodha Supremus, Lodha Business Park -2 

Kolshet Road – Thane – Maharashtra – 400607

Email - care@maxxwill.com

Mobile - +91 770009 18755